Learn · every claim sourced
Understand integrated marketing, step by step
Plain-language foundations, primers and guides on integrated marketing communications, with a source for every claim. New here? Begin with the short reads below.
The library
Which mix for which objective: sixteen objectives and the disciplines that serve them
A practical chooser for the sixteen objectives marketers plan for: which disciplines usually lead, which support and what to measure, with the balance between brand and activation, the caveats that change the answer, and links to every primer and objective hub.
Planning frameworks: SOSTAC, RACE, the brief and the plan on a page
The planning models marketers use most (PR Smith's SOSTAC, Smart Insights' RACE, account planning), the documents that turn a plan into work (campaign brief, creative brief, media plan, the integrated plan on a page), and how to choose between them.
Budgeting for IMC: setting the total and splitting it
How marketers set a communication budget (objective and task, percentage of sales, competitive parity, share of voice), what the evidence says about splitting it between brand and activation, and why the working versus non-working ratio is a poor guide.
Touchpoints and the customer journey: from the funnel to the messy middle
Every contact with a brand is a message. How the consumer decision journey replaced the funnel, what Google's messy middle adds, how business buying groups decide, and how to map touchpoints to objectives.
The IMC models: relationships, pillars, PESO and the stages of integration
Four models that shape how integration is planned: Duncan and Moriarty's relationship model, Kliatchko's four pillars, Gini Dietrich's PESO model and Schultz's stages. What each asks, how they differ, and when to reach for which.