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Marketing automation and CDP

Bloomreach

Commerce-focused platform with a CDP and marketing automation (Engagement), product search (Discovery) and a headless CMS (Content).

Platformbloomreach.comUnited States (Mountain View); offices in Europe, India and the UAEReviewed October 2026
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Bloomreach sells three products: Engagement (a customer data platform with marketing automation), Discovery (AI-driven search and merchandising) and Content (a headless CMS). Prices are not published. The company states an annual SOC 2 Type II report and ISO/IEC 27001, 27017, 27018, 9001 and 22301 certifications.

Where it shines

  • Renewed ISO/IEC 27001:2022, 27017 and 27018 certifications in December 2024.
  • Consent management is part of the Engagement product.

Check before signing

  • No published prices.
  • SOC 2 reports and penetration tests are shared on request through its trust portal, under NDA.

What it offers

Objectives
Conversion (sales and e-commerce)Retention and loyalty
Disciplines
Email marketingMessaging marketing
Industries
Retail and e-commerceFinancial services
Markets
Global
Attestations
SOC 2 reportISO/IEC 27001GDPR (DPA offered)Each one cites its source below.
Technical details
Category
Marketing automationCustomer data platform (CDP)Web content and digital experience (CMS, DXP)
Deployment
Cloud (SaaS)

Something is listed only when it can be checked. A connection we could not confirm is left off, and Find your stack then credits a public API at half weight.

Our six checks3 of 6 met
High confidence
  • TransparencyNot met

    No prices are published.

  • InterfacesMet

    Engagement documentation describes what to expect when integrating data sources.

  • DeliveryMet

    Public product documentation covers Engagement's features.

  • ConsentMet

    Engagement documentation lists consent management, audit logs and customer anonymisation.

  • DataNot assessed

    A sub-processor list is published; hosting regions were not confirmed.

  • Commercial termsNot assessed

    Contract and exit terms were not checked for this listing.

Not assessed is not a failure — it means we have not checked yet. Methodology

EvidenceSources: 8

Sources

  1. Security at Bloomreach — Bloomreach, accessed 2026-10To re-check
  2. Bloomreach Announces Another Successful Completion of ISO Recertifications — Bloomreach, 2024-12To re-check
  3. Marketing Automation Platform — Bloomreach, accessed 2026-10To re-check
  4. Bloomreach Content — Bloomreach, accessed 2026-10To re-check
  5. What to expect when you integrate — Bloomreach Documentation, accessed 2026-10To re-check
  6. About Bloomreach — Bloomreach, accessed 2026-10To re-check
  7. Website Privacy Notice — Bloomreach, accessed 2026-10To re-check
  8. AI-Driven Real-Time Personalization for Financial Services — Bloomreach, accessed 2026-10To re-check
Every attribute30 recorded · 21 not yet

The same attributes, measured by the same rules, for every listing. "Not recorded" means we have not checked yet — never a "no". Spot something missing or wrong? Suggest an edit.

Identity

Type
Platform
Categories
Marketing automation, Customer data platform (CDP), Web content and digital experience (CMS, DXP)
Founded
2009
Headquarters
United States
Ownership
Not recorded
Parent company
Not recorded
Stock ticker
Not recorded
Open source
No
Added by
IMC Institute team

Fit

Objectives
Conversion (sales and e-commerce), Retention and loyalty
Disciplines
Email marketing, Messaging marketing
Number of disciplines
2
Suits
Marketing leader (CMO), Performance marketer, Marketing operations, Content and social lead
Company sizes
Not recorded
Industries
Retail and e-commerce, Financial services
Markets
Global
Reach
100/100
Interface languages
Not recorded
Support languages
Not recorded

Capabilities

Features
Not recorded
Public API
Not recorded
Webhooks
Not recorded
Full data export
Not recorded
AI features
Not recorded
Connects to
Not recorded
Number of connectors
Not recorded
Deployment
Cloud (SaaS)
Can run on your own servers
No
Availability
Generally available

Commercial

Pricing models
Not recorded
Free tier
Not recorded
Starting price
On request
Published contract terms
Not recorded

Trust

Transparency
Not met
Interfaces
Met
Delivery
Met
Consent
Met
Data
Not recorded
Commercial terms
Not recorded
Checks met
3
Attestations
SOC 2 report, ISO/IEC 27001, GDPR (DPA offered)
Data residency
Not recorded
Accessibility statement
Not recorded
Public status page
Not recorded
Security page
Yes
How much we've checked
High
Sources
8
Last reviewed
October 2026

Recognition

Analyst recognitions
0

The community

"Looks right" confirmations
0
Community experiences
0
Community rating
Not applicable

Experiences and ratings

Share your experience

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Experiences are read by a moderator before they appear, are shown beside the facts, and never feed a score or a ranking. You may not share an experience of a product you work for, sell, compete with or are paid to promote.

Profile shape
DisciplinesReachConnectorsFeaturesPrice clarityCriteria shownBloomreach
Disciplines
33
Reach
100
Connectors
0
Features
0
Price clarity
0
Criteria shown
50

Breadth measures from recorded facts — not a quality score.

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