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Customer engagement and messaging

MoEngage

Customer engagement platform for cross-channel campaigns and journeys, priced by monthly tracked users.

Platformmoengage.comSold worldwide, with data centres in several regionsReviewed October 2026
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MoEngage runs cross-channel campaigns and customer journeys for consumer brands. Its own articles describe pricing based on monthly tracked users, with Growth and Enterprise tiers, but no price list is published on its site. The company states ISO/IEC 27001:2022 certification, a SOC 2 Type 2 attestation and CSA STAR.

Where it shines

  • States ISO/IEC 27001:2022 certification and a SOC 2 Type 2 attestation.
  • Also states CSA STAR, ISO 27701 and ISO 22301.

Check before signing

  • No published price list; figures in its own articles vary.
  • Data-centre locations differ between its pages, so confirm the region before signing.

What it offers

Objectives
Retention and loyalty
Disciplines
Messaging marketingEmail marketing
Markets
Global
Attestations
SOC 2 reportISO/IEC 27001Each one cites its source below.
Technical details
Category
Messaging marketingMarketing automation
Deployment
Cloud (SaaS)

Something is listed only when it can be checked. A connection we could not confirm is left off, and Find your stack then credits a public API at half weight.

Our six checks0 of 6 met
Medium confidence
  • TransparencyNot met

    No price list is published on its site; its articles describe tiers without fixed prices.

  • InterfacesNot assessed

    Not checked against a source for this listing.

  • DeliveryNot assessed

    Product documentation was not checked for this listing.

  • ConsentNot assessed

    Not checked against the vendor's own documentation for this listing.

  • DataNot assessed

    Describes data centres in several regions, but its pages list different locations.

  • Commercial termsNot assessed

    Contract and exit terms were not checked for this listing.

Not assessed is not a failure — it means we have not checked yet. Methodology

EvidenceSources: 5

Sources

  1. MoEngage: Scalable Martech with Top Data Privacy & Security — MoEngage, accessed 2026-10To re-check
  2. MoEngage Sets the Standard: First Customer Engagement Platform to Achieve ISO 27001:2022 Certification — MoEngage, accessed 2026-10To re-check
  3. MoEngage Achieves SOC 2 Type 2 and CSA STAR Attestations — MoEngage, accessed 2026-10To re-check
  4. What Is MoEngage? Features, Uses, Reviews, and Pricing — MoEngage, accessed 2026-10To re-check
  5. Product Overview — MoEngage, accessed 2026-10To re-check
Every attribute24 recorded · 27 not yet

The same attributes, measured by the same rules, for every listing. "Not recorded" means we have not checked yet — never a "no". Spot something missing or wrong? Suggest an edit.

Identity

Type
Platform
Categories
Messaging marketing, Marketing automation
Founded
Not recorded
Headquarters
Not recorded
Ownership
Not recorded
Parent company
Not recorded
Stock ticker
Not recorded
Open source
No
Added by
IMC Institute team

Fit

Objectives
Retention and loyalty
Disciplines
Messaging marketing, Email marketing
Number of disciplines
2
Suits
Marketing operations
Company sizes
Not recorded
Industries
Not recorded
Markets
Global
Reach
100/100
Interface languages
Not recorded
Support languages
Not recorded

Capabilities

Features
Not recorded
Public API
Not recorded
Webhooks
Not recorded
Full data export
Not recorded
AI features
Not recorded
Connects to
Not recorded
Number of connectors
Not recorded
Deployment
Cloud (SaaS)
Can run on your own servers
No
Availability
Generally available

Commercial

Pricing models
Not recorded
Free tier
Not recorded
Starting price
On request
Published contract terms
Not recorded

Trust

Transparency
Not met
Interfaces
Not recorded
Delivery
Not recorded
Consent
Not recorded
Data
Not recorded
Commercial terms
Not recorded
Checks met
0
Attestations
SOC 2 report, ISO/IEC 27001
Data residency
Not recorded
Accessibility statement
Not recorded
Public status page
Not recorded
Security page
Yes
How much we've checked
Medium
Sources
5
Last reviewed
October 2026

Recognition

Analyst recognitions
0

The community

"Looks right" confirmations
0
Community experiences
0
Community rating
Not applicable

Experiences and ratings

Share your experience

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Experiences are read by a moderator before they appear, are shown beside the facts, and never feed a score or a ranking. You may not share an experience of a product you work for, sell, compete with or are paid to promote.

Profile shape
DisciplinesReachConnectorsFeaturesPrice clarityCriteria shownMoEngage
Disciplines
33
Reach
100
Connectors
0
Features
0
Price clarity
0
Criteria shown
0

Breadth measures from recorded facts — not a quality score.

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