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Sales CRM

Pipedrive

Sales CRM organised around a visual deal pipeline, priced per seat.

Platformpipedrive.comSold worldwide online, with data hosted in EU, UK or US regionsReviewed October 2026
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Pipedrive is a sales CRM built around deal pipelines, with Lite, Growth, Premium and Ultimate plans priced per seat. Customer data is hosted on AWS in an EU, UK or US region depending on where the customer is. Its trust centre lists ISO/IEC 27001:2022, ISO/IEC 27701, SOC 2 Type 2 and SOC 3.

Where it shines

  • Publishes per-seat prices for all plans.
  • Its ISO/IEC 27001:2022 certificate is posted in a public trust centre.
  • EU customers' data is hosted in an EU region.

Check before signing

  • The hosting region follows the customer's location rather than a free choice.
  • Some older Pipedrive pages still describe earlier certifications and plan names.

What it offers

Objectives
Lead generationCustomer acquisition
Disciplines
CRM and loyalty
Markets
Global
Attestations
GDPR (DPA offered)ISO/IEC 27001SOC 2 reportEach one cites its source below.
Technical details
Category
CRM
Deployment
Cloud (SaaS)
Pricing model
Per user

Something is listed only when it can be checked. A connection we could not confirm is left off, and Find your stack then credits a public API at half weight.

Our six checks3 of 6 met
Medium confidence
  • TransparencyMet

    Publishes per-seat prices for every plan.

  • InterfacesNot assessed

    Not checked against a source for this listing.

  • DeliveryMet

    A public knowledge base documents security and data hosting.

  • ConsentNot assessed

    Not checked against the vendor's own documentation for this listing.

  • DataMet

    Hosts EU customers in an EU region, other European and EMEA customers in a UK region, and the rest in the US.

  • Commercial termsNot assessed

    Contract and exit terms were not checked for this listing.

Not assessed is not a failure — it means we have not checked yet. Methodology

EvidenceSources: 5

Sources

  1. CRM Pricing Plans — Pipedrive, accessed 2026-10To re-check
  2. Trust Center — Pipedrive, accessed 2026-10To re-check
  3. Pipedrive strengthens security and privacy commitments with renewed ISO certifications — Pipedrive, 2025-10To re-check
  4. How secure is my data in Pipedrive? — Pipedrive Knowledge Base, accessed 2026-10To re-check
  5. CRM Security Policies — Pipedrive, accessed 2026-10To re-check
Every attribute29 recorded · 22 not yet

The same attributes, measured by the same rules, for every listing. "Not recorded" means we have not checked yet — never a "no". Spot something missing or wrong? Suggest an edit.

Identity

Type
Platform
Categories
CRM
Founded
Not recorded
Headquarters
Not recorded
Ownership
Not recorded
Parent company
Not recorded
Stock ticker
Not recorded
Open source
No
Added by
IMC Institute team

Fit

Objectives
Lead generation, Customer acquisition
Disciplines
CRM and loyalty
Number of disciplines
1
Suits
Performance marketer, Marketing operations
Company sizes
Not recorded
Industries
Not recorded
Markets
Global
Reach
100/100
Interface languages
Not recorded
Support languages
Not recorded

Capabilities

Features
Not recorded
Public API
Not recorded
Webhooks
Not recorded
Full data export
Not recorded
AI features
Not recorded
Connects to
Not recorded
Number of connectors
Not recorded
Deployment
Cloud (SaaS)
Can run on your own servers
No
Availability
Generally available

Commercial

Pricing models
Per user
Free tier
No
Starting price
US$14.00 (October 2026)
Published contract terms
Not recorded

Trust

Transparency
Met
Interfaces
Not recorded
Delivery
Met
Consent
Not recorded
Data
Met
Commercial terms
Not recorded
Checks met
3
Attestations
GDPR (DPA offered), ISO/IEC 27001, SOC 2 report
Data residency
Europe, United Kingdom, United States
Accessibility statement
Not recorded
Public status page
Not recorded
Security page
Yes
How much we've checked
Medium
Sources
5
Last reviewed
October 2026

Recognition

Analyst recognitions
0

The community

"Looks right" confirmations
0
Community experiences
0
Community rating
Not applicable

Experiences and ratings

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Experiences are read by a moderator before they appear, are shown beside the facts, and never feed a score or a ranking. You may not share an experience of a product you work for, sell, compete with or are paid to promote.

Profile shape
DisciplinesReachConnectorsFeaturesPrice clarityCriteria shownPipedrive
Disciplines
17
Reach
100
Connectors
0
Features
0
Price clarity
100
Criteria shown
50

Breadth measures from recorded facts — not a quality score.

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