CRM
Zoho CRM
Customer relationship management software with a free edition for three users and per-user paid editions.
Zoho CRM manages leads, contacts, deals and pipelines, with workflows, cadences and reports in its paid editions. A free edition covers three users and 5,000 records; paid editions are priced per user, with prices that vary by country. Zoho operates data centres in Riyadh and Jeddah and, since January 2026, in Dubai and Abu Dhabi.
Where it shines
- A free edition for up to three users, and published per-user prices for paid editions.
- Arabic and French are fully supported interface languages.
- Data centres in Saudi Arabia (Riyadh, Jeddah) and the UAE (Dubai, Abu Dhabi).
Check before signing
- The free edition is limited to 5,000 records and 150 emails a day.
- Zoho's pages differ on which certifications cover the UAE sites; ask for the certificates per site.
What it offers
- Objectives
- Lead generationCustomer acquisition
- Disciplines
- CRM and loyalty
- Markets
- Global
- Interface languages
- English interfaceFrench interfaceArabic interface
- Attestations
- SOC 2 reportISO/IEC 27001Each one cites its source below.
Technical details
- Category
- CRM
- AI features
- AI agents
- Deployment
- Cloud (SaaS)
- Pricing model
- Free tierPer user
Something is listed only when it can be checked. A connection we could not confirm is left off, and Find your stack then credits a public API at half weight.
Our six checks
- TransparencyMet
Publishes edition prices by country, an edition comparison and a pricing calculator.
- InterfacesNot assessed
Not checked against a source for this listing.
- DeliveryMet
A public help centre documents specifications, editions and supported languages.
- ConsentNot assessed
Not checked against the vendor's own documentation for this listing.
- DataMet
Publishes its data-centre locations, including Saudi Arabia and the UAE, with certifications per site.
- Commercial termsNot assessed
Contract and exit terms were not checked for this listing.
Not assessed is not a failure — it means we have not checked yet. Methodology
Evidence
Sources
- Zoho CRM Pricing and Editions - Free for 3 users — Zoho, accessed 2026-10To re-check
- A guide to Zoho CRM's free edition — Zoho, accessed 2026-10To re-check
- CRM software with built-in AI agents — Zoho, accessed 2026-10To re-check
- Specifications in Zoho CRM — Zoho Help, accessed 2026-10To re-check
- Languages supported for Translation — Zoho Help, accessed 2026-10To re-check
- Know Your Datacenter — Zoho, accessed 2026-10To re-check
- Compliance at Zoho — Zoho, accessed 2026-10To re-check
- Zoho Corporation Opens its First Data Centres in UAE — Zoho, 2026-01-13To re-check
Every attribute
The same attributes, measured by the same rules, for every listing. "Not recorded" means we have not checked yet — never a "no". Spot something missing or wrong? Suggest an edit.
Identity
Fit
Capabilities
Commercial
Trust
The community
- "Looks right" confirmations
- 0
- Community experiences
- 0
- Community rating
- Not applicable
Experiences and ratings
Share your experienceNo experiences with Zoho CRM yet. Used it? Yours could be the first.
Experiences are read by a moderator before they appear, are shown beside the facts, and never feed a score or a ranking. You may not share an experience of a product you work for, sell, compete with or are paid to promote.
Profile shape
- Disciplines
- 17
- Reach
- 100
- Connectors
- 0
- Features
- 0
- Price clarity
- 100
- Criteria shown
- 50
Breadth measures from recorded facts — not a quality score.
Alternatives