Web content and digital experience (CMS, DXP)
Sitecore
A digital experience platform whose SaaS edition, SitecoreAI, combines content management, customer data and personalisation.
In November 2025 Sitecore launched SitecoreAI, the evolution of its XM Cloud content management service, combining content, data and personalisation in one SaaS platform with an Agentic Studio of pre-built AI agents. XM Cloud customers were upgraded without migrating, per Sitecore's FAQ. Pricing is by quote.
Where it shines
- Existing XM Cloud customers moved to SitecoreAI without a migration, per Sitecore.
- Publishes a page listing its security certifications and audit reports.
Check before signing
- No public prices; cost depends on a quote.
- Product names changed in 2025 (XM Cloud became SitecoreAI), so older documents may use the earlier name.
What it offers
- Objectives
- Conversion (sales and e-commerce)
- Disciplines
- Content marketing
- Markets
- Global
- Attestations
- ISO/IEC 27001SOC 2 reportSitecore's compliance page lists ISO/IEC 27001:2022, ISO/IEC 27017, SOC 1 Type II, SOC 2 Type II and CSA STAR; reports are available on request. Each one cites its source below.
Technical details
- Category
- Web content and digital experience (CMS, DXP)Experimentation and personalisation
- AI features
- AI agents
- Deployment
- Cloud (SaaS)
- Pricing model
- Quote on request
Something is listed only when it can be checked. A connection we could not confirm is left off, and Find your stack then credits a public API at half weight.
Our six checks
- TransparencyNot met
No price list is published; Sitecore's own FAQ refers pricing questions to its sales team.
- InterfacesMet
Its developer changelog documents the XM Cloud (now SitecoreAI) API and its endpoints.
- DeliveryMet
Developer documentation and an FAQ describe what SitecoreAI includes and how upgrades work.
- ConsentNot assessed
The sources read do not describe built-in consent or preference management.
- DataNot assessed
The sources read do not state where data is hosted or how it is exported on exit.
- Commercial termsNot assessed
Contract length, renewal and exit terms were not found in the sources read.
Not assessed is not a failure — it means we have not checked yet. Methodology
Evidence
Sources
- Sitecore unveils SitecoreAI, ushering in the AI-first era of digital experience — Sitecore, 2025-11-04To re-check
- SitecoreAI FAQ — Sitecore, accessed 2026-10To re-check
- Updates and new endpoints for the XM Cloud API — Sitecore, 2025-01-13To re-check
- XM Cloud pricing FAQ — Sitecore, accessed 2026-10To re-check
- Compliance programs and certifications — Sitecore, accessed 2026-10To re-check
Every attribute
The same attributes, measured by the same rules, for every listing. "Not recorded" means we have not checked yet — never a "no". Spot something missing or wrong? Suggest an edit.
Identity
Fit
Capabilities
Commercial
Trust
The community
- "Looks right" confirmations
- 0
- Community experiences
- 0
- Community rating
- Not applicable
Experiences and ratings
Share your experienceNo experiences with Sitecore yet. Used it? Yours could be the first.
Experiences are read by a moderator before they appear, are shown beside the facts, and never feed a score or a ranking. You may not share an experience of a product you work for, sell, compete with or are paid to promote.
Profile shape
- Disciplines
- 17
- Reach
- 100
- Connectors
- 0
- Features
- 0
- Price clarity
- 25
- Criteria shown
- 33
Breadth measures from recorded facts — not a quality score.
Alternatives