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Surveys and forms

SurveyMonkey

Online surveys and forms, from a free plan to team and enterprise plans.

Platformsurveymonkey.comBased in San Mateo, California; sells online worldwideReviewed October 2026
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SurveyMonkey offers a free Basic plan, paid individual plans and per-user team plans with a three-user minimum, plus Enterprise. Responses over a plan's limit are charged per response. A consortium led by Symphony Technology Group (STG) completed its acquisition of Momentive, SurveyMonkey's parent, in 2023, taking the company private.

Where it shines

  • States a free plan with no time limit.
  • Lists SOC 2 Type II, ISO 27001 and PCI DSS in its trust centre.
  • Choice of data storage location for Enterprise users.

Check before signing

  • Team plans require at least three users.
  • Responses above a plan's limit cost USD 0.15 each.
  • The choice of storage location is limited to Enterprise.

What it offers

Objectives
Proving effectiveness
Markets
Global
Attestations
SOC 2 reportISO/IEC 27001GDPR (DPA offered)Each one cites its source below.
Technical details
Category
Surveys and research
Deployment
Cloud (SaaS)
Pricing model
Free tierPer userFlat plansUsage-based

Something is listed only when it can be checked. A connection we could not confirm is left off, and Find your stack then credits a public API at half weight.

Our six checks4 of 6 met
High confidence
  • TransparencyMet

    Publishes plan prices and the per-response overage charge.

  • InterfacesMet

    Documents a public API (v3) with webhooks for survey and response events.

  • DeliveryMet

    Plan limits and billing options are described in its help centre.

  • ConsentNot assessed

    Not shown in the sources checked.

  • DataMet

    Stores data on AWS in Ireland, Canada and the US; Enterprise users can choose where some data is stored.

  • Commercial termsNot assessed

    Monthly billing is offered only on the Standard plan; other plans are billed annually.

Not assessed is not a failure — it means we have not checked yet. Methodology

EvidenceSources: 7

Sources

  1. SurveyMonkey Plans and Pricing — SurveyMonkey, accessed 2026-10To re-check
  2. SurveyMonkey Plans: Get Started for Free — SurveyMonkey, accessed 2026-10To re-check
  3. Monthly Payment Option — SurveyMonkey, accessed 2026-10To re-check
  4. SurveyMonkey Trust Center — SurveyMonkey, accessed 2026-10To re-check
  5. GDPR And CCPA Compliance — SurveyMonkey, accessed 2026-10To re-check
  6. SurveyMonkey API — SurveyMonkey, accessed 2026-10To re-check
  7. Consortium led by Symphony Technology Group Completes Acquisition of Momentive Global — SurveyMonkey, 2023-05To re-check
Every attribute30 recorded · 19 not yet

The same attributes, measured by the same rules, for every listing. "Not recorded" means we have not checked yet — never a "no". Spot something missing or wrong? Suggest an edit.

Identity

Type
Platform
Categories
Surveys and research
Founded
Not recorded
Headquarters
United States
Ownership
Privately held
Parent company
Not applicable
Stock ticker
Not applicable
Open source
No
Added by
IMC Institute team

Fit

Objectives
Proving effectiveness
Disciplines
Not recorded
Number of disciplines
Not recorded
Suits
Marketing leader (CMO), Brand manager, Student (learning the field)
Company sizes
Not recorded
Industries
Not recorded
Markets
Global
Reach
100/100
Interface languages
Not recorded
Support languages
Not recorded

Capabilities

Features
Not recorded
Public API
Not recorded
Webhooks
Not recorded
Full data export
Not recorded
AI features
Not recorded
Connects to
Not recorded
Number of connectors
Not recorded
Deployment
Cloud (SaaS)
Can run on your own servers
No
Availability
Generally available

Commercial

Pricing models
Free tier, Per user, Flat plans, Usage-based
Free tier
Yes
Starting price
US$0.00 (October 2026)
Published contract terms
Not recorded

Trust

Transparency
Met
Interfaces
Met
Delivery
Met
Consent
Not recorded
Data
Met
Commercial terms
Not recorded
Checks met
4
Attestations
SOC 2 report, ISO/IEC 27001, GDPR (DPA offered)
Data residency
Europe, Canada, United States
Accessibility statement
Not recorded
Public status page
Not recorded
Security page
Yes
How much we've checked
High
Sources
7
Last reviewed
October 2026

Recognition

Analyst recognitions
0

The community

"Looks right" confirmations
0
Community experiences
0
Community rating
Not applicable

Experiences and ratings

Share your experience

No experiences with SurveyMonkey yet. Used it? Yours could be the first.

Experiences are read by a moderator before they appear, are shown beside the facts, and never feed a score or a ranking. You may not share an experience of a product you work for, sell, compete with or are paid to promote.

Profile shape
DisciplinesReachConnectorsFeaturesPrice clarityCriteria shownSurveyMonkey
Disciplines
0
Reach
100
Connectors
0
Features
0
Price clarity
100
Criteria shown
67

Breadth measures from recorded facts — not a quality score.

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