Social media management
Hootsuite
Schedules posts, handles social messages and reports on social accounts from one place.
Hootsuite is a social media management suite for publishing, customer care, employee advocacy and listening. In June 2026 it regrouped its products under the name Social OS (Perch for publishing, Nest for care, Parliament for advocacy and Lumen by Talkwalker for listening), with an AI layer called Wisdom. It acquired Talkwalker in 2024.
Where it shines
- Publishes its entry prices.
- States SOC 2 Type II and ISO/IEC 27001 in its trust centre and offers a data processing addendum.
- Documents public REST APIs for publishing, inbox and analytics.
Check before signing
- Product names changed in June 2026 (Social OS: Perch, Nest, Parliament, Lumen), so older guides may use other names.
- The SOC 2 report is shared with Enterprise customers or under a non-disclosure agreement.
What it offers
- Objectives
- Brand awarenessCommunity buildingReputation and crisis
- Disciplines
- Social media
- Markets
- Global
- Attestations
- SOC 2 reportISO/IEC 27001GDPR (DPA offered)Each one cites its source below.
Technical details
- Category
- Social media managementSocial listening
- AI features
- AI agents
- Deployment
- Cloud (SaaS)
- Pricing model
- Per user
Something is listed only when it can be checked. A connection we could not confirm is left off, and Find your stack then credits a public API at half weight.
Our six checks
- TransparencyMet
Publishes plan prices (Standard, Professional, Advanced) with monthly and annual billing; Enterprise is quoted.
- InterfacesMet
Documents REST APIs for publishing, inbox and analytics on its developer site.
- DeliveryMet
Plan contents and API capabilities are described on public pages.
- ConsentNot assessed
Not shown in the sources checked.
- DataNot assessed
Not shown in the sources checked.
- Commercial termsMet
Monthly billing is offered beside annual billing on the paid plans.
Not assessed is not a failure — it means we have not checked yet. Methodology
Evidence
Sources
- Hootsuite Plans, Prices, and Features — Hootsuite, accessed 2026-10To re-check
- Hootsuite Trust Center — Hootsuite, accessed 2026-10To re-check
- Data Processing Addendum — Hootsuite, accessed 2026-10To re-check
- Security Practices & Data Protection — Hootsuite, accessed 2026-10To re-check
- API overview — Hootsuite Developer, accessed 2026-10To re-check
- Social OS — Hootsuite, 2026-06To re-check
- Vancouver-based Hootsuite buys analytics firm Talkwalker as CEO foresees social media disruption — CTV News, 2024-04To re-check
Every attribute
The same attributes, measured by the same rules, for every listing. "Not recorded" means we have not checked yet — never a "no". Spot something missing or wrong? Suggest an edit.
Identity
Fit
Capabilities
Commercial
Trust
The community
- "Looks right" confirmations
- 0
- Community experiences
- 0
- Community rating
- Not applicable
Experiences and ratings
Share your experienceNo experiences with Hootsuite yet. Used it? Yours could be the first.
Experiences are read by a moderator before they appear, are shown beside the facts, and never feed a score or a ranking. You may not share an experience of a product you work for, sell, compete with or are paid to promote.
Profile shape
- Disciplines
- 17
- Reach
- 100
- Connectors
- 0
- Features
- 0
- Price clarity
- 100
- Criteria shown
- 67
Breadth measures from recorded facts — not a quality score.